nn7 Privacy Policy – How Your Data is Collected and Protected

When you register for an nn7 account, we collect personal information that is necessary to verify your identity and operate your account in accordance with Philippine regulations. This includes your full name, date of birth, residential address, email address, and mobile number. When you make deposits or withdrawals, we also collect payment-related information such as your GCash number, bank account details, or other local payment method identifiers — though we never store full card numbers on our servers. We may also collect device information, browser type, IP address, and session data to help us detect fraud, ensure platform security, and improve the overall experience for players in the Philippines. Any information you provide when contacting our support team — including chat transcripts and email correspondence — is also retained so we can resolve your queries efficiently and maintain a record of previous interactions.

The personal data we collect is used primarily to operate your nn7 account, process your bets and PHP transactions, and deliver the sports betting and entertainment services you have registered for. We use your contact details to send you account-related communications such as deposit confirmations, withdrawal updates, and security alerts — we do not send unsolicited marketing messages unless you have explicitly opted in. Your data is also used to carry out identity verification checks as required by applicable Philippine law, including age verification to confirm that all active players are 21 years of age or older. We analyse aggregated and anonymised usage data to improve platform performance, personalise your experience, and develop new features across our sports betting, analysis, and rewards sections. In cases where we are required to do so by law or by a relevant regulatory authority in the Philippines, we may use your data to comply with legal obligations, respond to lawful requests, or prevent and investigate fraud.

nn7 does not sell, rent, or trade your personal information to any third party for marketing purposes — your data is not a product. We may share limited personal data with carefully selected third-party service providers who assist us in operating the platform, such as payment processors, identity verification providers, and cloud infrastructure partners; these partners are contractually bound to handle your data securely and only for the specific purpose for which it was shared. In the event that we are required to disclose personal data by a court order, regulatory directive, or applicable Philippine law, we will comply with that requirement and, where legally permitted, notify you of the disclosure. If nn7 is involved in a merger, acquisition, or transfer of business assets, your personal data may be transferred to the new entity as part of that transaction, subject to the same privacy protections described in this policy. We do not share your data with third-party advertisers or data brokers, and we do not allow any external party to use your personal information for profiling or targeted advertising without your explicit consent.

We take the security of your personal data seriously and implement a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and the nn7 platform is encrypted using industry-standard Transport Layer Security (TLS) protocols, ensuring that your login credentials, payment details, and personal information are protected in transit. Access to personal data within our organisation is strictly limited to staff who need it to perform their roles, and all such staff are bound by confidentiality obligations. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to our platform and data infrastructure. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security; if you suspect that your account has been compromised, please update your password immediately and contact our support team without delay.

As a registered user in the Philippines, you have rights over your personal data under applicable Philippine data protection law, including the right to access a copy of the personal information we hold about you, the right to request corrections to any inaccurate or incomplete data, and the right to request deletion of your data where we no longer have a legal or legitimate basis for retaining it. You may also object to certain types of data processing, request that we restrict processing while a dispute is being resolved, and — where technically feasible — request a portable copy of your data in a commonly used format. To exercise any of these rights, you can contact our support team directly; we will respond to all valid requests within a reasonable timeframe and in accordance with our obligations under Philippine law. Please note that some requests may be subject to limitations where we are required to retain data for legal, regulatory, or fraud prevention purposes. If you have concerns about how we handle your data that we are unable to resolve directly, you have the right to raise a complaint with the relevant data protection authority in the Philippines.

We retain your personal data for as long as your nn7 account is active and for a reasonable period thereafter to meet our legal, regulatory, and business obligations — including requirements to retain transaction records and identity verification documents under Philippine law. When data is no longer required, we securely delete or anonymise it in accordance with our internal data retention schedule. Cookies and session data collected during your use of the platform are retained for shorter periods consistent with their purpose, such as maintaining your login session or remembering your platform preferences. This Privacy Policy may be updated from time to time to reflect changes in our practices, applicable law, or platform functionality; when we make material changes, we will publish the updated policy on this page with a revised effective date. Your continued use of the nn7 platform after any update to this policy constitutes your acceptance of the revised terms, so we encourage you to review this page periodically to stay informed about how your data is protected.